Knowledge management, information technology and internal performance. The journal is published in both printed and online versions. Information technology it plays a key role in enabling knowledge management. Technology, people and processes in knowledge management. The journal publishes original papers at the forefront of information manage, retrieval, knowledge generation, sharing and management issues. Jan 21, 2016 technology, people, and processes in information management. Sep 20, 2016 knowledge management is often associated with information technology but it is an integral part of many organizations. The principles and practice of knowledge management by. Pdf knowledge management and information technology. It management is the discipline whereby all of the information technology resources of a firm are managed in accordance with its needs and priorities. Technology, people, and processes in information management.
Informationprocessing paradigm of knowledge management growing interest in knowledge management stems from the realization that in the knowledge era, organizational knowledge is a strategic corporate asset that needs to be garnered, retained, updated, disseminated and applied to future organizational problems cf. Pdf purpose aims to impart new insights into the role of information technology it in knowledge extraction, capture, distribution and. Knowledge management is often associated with information technology but it is an integral part of many organizations. This study mainly probes it as a tool which is able to manage, store, and transmit structural knowledge. Knowledge management km is the processes used to handle and oversee all the knowledge that exists within a company. Organisations need to manage information well and consistently in order to be responsive to the needs of their customers. The objective of this research is to understand the role of it in managing. The design and implementation of effective knowledge. The role of information technology in knowledge management. It concepts are pervasive in the current business environment, yet its definition also contains certain intangible aspects. Yet not many people particularly not practitioners invest very much time in learning about what. Most of the information technology management programs are designed to educate and develop managers who can effectively manage the planning, design, selection, implementation, use, and administration of emerging and converging information and.
Understanding the difference between information management. Information technology management scientific papers. The field of knowledge management identifies two main types of knowledge. Information systems can directly influence the knowledge management processes. Knowledge management and information technology service. Knowledge management relies on an understanding of knowledge, which consists of discrete or intangible skills that a person possesses. Pdf information technology for knowledge management. Barclay managing editor, knowledge praxis philip c. Knowledge management km refers to a multidisciplined approach to achieving organizational objectives by making the best use of knowledge. Systematic management of people, process and technology knowledge management is a continuous cycle. Knowledge management, technology, strategy, and competitiveness recent study proposed a learningbased technology strategy with three dimensions proactive technology posture, process adaptation and experimentation, and collaborative technology sourcing. The journal publishes original research and case studies by academic, business and government contributors on strategies, tools, techniques and technologies for.
As i showed in the previous sections, knowledge and information are actually quite different, as is tacit and explicit knowledge. Fundamentals of information systems, fifth edition 35 specialized business information systems. Information processing paradigm of knowledge management growing interest in knowledge management stems from the realization that in the knowledge era, organizational knowledge is a strategic corporate asset that needs to be garnered, retained, updated, disseminated and applied to future organizational problems cf. Pdf knowledge management and elearning by free downlaod publisher. Information technology as an enabler of knowledge management. Is information science in the department of information science faculty of engineering, built environment and information technology university of pretoria november 2003. The effects of information technology on knowledge.
Abstract as a strategic resource and a key competency for the organizations, knowledge is of vital importance. Why do we need it for corporates 41 disproportionately high portion of their km effort and resources on technology at the cost of peopleinvolvement or strategic commitment resulting in zero or very. Pdf the impact of information technology on knowledge. Knowledge management km definitions john girard, ph. The results of the study indicated that there was a positive significant relationship between information technology and knowledge management practices. On the one hand, information technology is used pervasively in organizations, and thus qualifies as a natural medium for the flow of knowledge. The effects and the role of information technology on the effects and the role of information technology on knowledge management systems there is an ongoing lively debate about the role that information technology can play for knowledge and skills of librarianship can be applied to knowledge management. Integrating knowledge management technologies in organizational business processes. They can also indirectly influence knowledge management by affecting contextual factors such as structure, which, in turn, influence knowledge management. Knowledge management and information technology kmit health sciences center information technology standards for users updated and approved by the kmit operations council september 9, 20 1. The role of information technology in knowledge management radha k. Knowledge management, artificial intelligence, expert systems, and virtual reality continued expert systems give the computer the ability to make suggestions and act like an. Yale university knowledge management process 6 of 9 process procedures step activities 1. Large organizations that can attain this, often develop adequate knowledge management through a continuous process of.
Large organizations that can attain this, often develop adequate knowledge management through a continuous process of learning and refinement of systems thinking, which means. Information and knowledge management 2 data information applied for a purpose. The acquisition, processing, storage and dissemination of. However even today, some km systems are little more than information management systems using knowledge as a virtual synonym for information.
An established discipline since 1991 citation needed, km includes courses taught in the fields of business administration, information systems. Knowledge management and information technology service page no. Role of information technology in knowledge management pdf. Information and communications technology ict is viewed as both a means and an end for development.
Knowledge management is all about applying knowledge in new, previously overburdened or novel situations. From information management to knowledge management. The principles and practice of knowledge management by martie maria squier submitted in fulfilment of the requirements for the degree of m. Information technology plays an important role in enabling these processes across distributed enterprises. Journal of information technology 1 journal of knowledge management 16 journal of management information systems 2 journal of management studies 4. These resources may include tangible investments like computer hardware, software, data, networks and data centre facilities, as well as the staff who are hired to maintain them. With roughly twothird of the world economy based on services, and the rise of india, philippines, and other nations as global it players, many developing countries have accepted ict as a national mission. Mit in information and technology transfer, both of which date from the late 1970s, have also contributed to our understanding of how knowledge is produced, used, and diffused within.
Knowledge codification knowledge transfer spirals tools data management tools data warehouses, data search engines, data modeling, visualization information management tools automated information search and retrieval agents, decision support technologies, executive information systems, document management technologies. The design and implementation of effective knowledge management systems steve morrissey 4 executive summary the field of knowledge management is the study of how firms manage the tacit and explicit knowledge and knowhow their employees have about its products, services, organizational systems and intellectual property. The role of information technology it in knowledge management km, is an essential consideration for any. Information technology competency, organizational learning, knowledge management. Information technology tools for knowledge management. Knowledge management, artificial intelligence, expert systems, and virtual reality continued expert systems give the computer the ability to make suggestions and act like an expert in a particular field virtual reality. Create, communicate and manage knowledge, a knowledge management system has little chance of improving enterprise knowledge sharing. In oneway or another, to improve efficiency and increase productivity, many use knowledge management. Emerald journal of knowledge management information. Comprehensive guide to knowledge management smartsheet. Information management underpins the key activities of planning, analysis, action and, above all, learning and development.
The role of information technology it in knowledge management km, is an essential consideration for any company wishing to exploit emerging technologies. This paper claims that information technology is and will be quite helpful for knowledge management, however knowledge science cannot be established only. It refers to a multidisciplinary approach to achieve organisational objectives by making the best use of knowledge. For this reason, currently knowledge management has been included in the pioneering organizations agendas in order to appropriately. The classic oneline definition of knowledge management was offered up by tom davenport early on davenport, 1994. The key objectives of knowledge management the vision lab.
To illustrate, theirauf 1999 defines the three components as follows. The following series of tools and techniques describe how knowledge management can enable people to find information and knowledge more effectively. Managing knowledge assets can be a challenge, especially in the construction industry, where shortterm working contracts and temporary coalitions of individuals can inhibit knowledge sharing. New knowledge should be captured and stored appropriately for others to access and learn from. Information management, knowledge management, information technology, tacit knowledge, intuition, incentives, risks, reengineering introduction it is commonplace these days to say that knowledge is the most critical asset to be managed. Introduction knowledge recognized as the only asset could contribute in. The study investigated the three dimensions relationships with plant competitiveness. Probably no better or more succinct singleline definition has appeared since. Elsevier butterworthheinemann linacre house, jordan hill, oxford ox2 8dp. Knowledge management, information technology, knowledge management system, sociotechnical system. The role of information technology it in knowledge management km, is an essential consideration for any company wishing to exploit emerging technologies to manage their knowledge assets. Knowledge management is the process of capturing, distributing, and effectively using knowledge. Information technology and knowledge management citeseerx.
Knowledge management is the name of a concept in which an enterprise consciously and comprehensively gathers, organizes, shares, and analyzes its. Knowledge management km is the process of creating, sharing, using and managing the knowledge and information of an organization. Achieving a balance of these elements is no easy task. As a scholar and researcher in this field, jikm will no doubt be a useful resource to you, as well as the ideal channel through which you share your latest research. The purpose of knowledge management is to ensure that the right information is available to the right people.
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