How to claim warranty and replacement for western digital wd. Liberate your western digital 8tb drive from its mybook. This hard drive has an insane 4tb of space and is so tiny you can easily carry it in your pocket and forget that its there. Western digital my book problem question and answer dti. By optingin you agree to have us send you our newsletter. Wd elements 5 tb partition and no drive letter help, i just bought a wd elements 5 tb external hard drive but when i plug it in using a usb 3 port it will not show in my computer, it does show in disk management with 3 partitions. I believe but cant be sure i did reboot the pc a few times with the drive connected. The western digital my book brand has unknowingly become my hair drive of choice as others have fallen by the wayside. Im using acronis true image 2016 not the wd version and had no problems backing the pc partitionsdrives up to the my book. Tips for getting started with the wd my book backup drive posted on 201405 by michael milette november 16, 2016 there isnt a lot of documentation that comes in the box with the wd my book drive. Western digital introduces its slimmest 5tb portable.
The 4 tb my book is reliable, fast, and cheaper than the competition. Clicking once on a drive listing opens a file explorer. Buy wd 12tb my book pro professional raid storage thunderbolt usb 3. Buy wd 4tb my book desktop external hard drive, usb 3. The additional backup features and encryption gives users peace of mind and the twoyear warranty is useful if a little redundant. You may return any new computer purchased from that is dead on arrival, arrives in damaged condition, or is still in unopened boxes, for a full refund within 30 days of purchase.
Heres a kb article you can take a look at if you want about that. Its equipped with password protection to keep your files safe and works with dropbox so you can save your files to the cloud. Priced at rs 10,999 for 5tb storage, my passport hdd is. Hdd working fine and then says unallocated anandtech. Wd extends warranty period for new my passport, my passport for. Theres no way to say what model of a wd drive is inside the enclosure without actually taking it apart, which i wont recommend not only because if you do so you will violate the warranty, but also because of the hardware encryption your my book has. Oct 15, 2015 i have 2 wb my book essential 3 tb connected to my pc and one of them seems to be writing all the time i can hear a cycle of tic tic tic tic tic tic tic tic the disk is accessible and i can read and save files on it and of course the writing noise stop when the computer is on sleep and the problem only occurs when the disk is idle. As of 2nd december, wd extended the warranty period for the new my passport, my passport for mac and my book drives from two to three. Wd 5tb my passport portable external hard drive, black.
If you double click that drive letter, do you then see a list of files and folders. I cut the vcc lead pin 8 from the eeprom, and the device detects as usb mass storage device vid 04d9 pid 20 rev 0103 and disables the goofy 4k sector translation mode as well, so regularly written 512e drives 2tb actually read correctly hope this is useful. The my book drive is trusted desktop storage designed to complement your personal style with a massive amount of space to store your photos, videos, music and documents. The equivalent specd wd red 8tb nas hard disk drive 5400 rpm class sata 6 gbs 128mb cache 3. View and download western digital my passport user manual online. The addition of a walmart protection plan adds extra. It will then tell you how you can access the drive. Once extracted, doubleclick on the file named wdfirmwareupdater. Wd my book new 4tb, dell xps 8700 will not boot wd community. We would like to show you a description here but the site wont allow us. If the drive starts giving you trouble, keep in mind that it is under warranty for 2 years from the date of purchase. How to tell internal hdd inside western digital my book 5tb. I entered the required information and was told that my hd was out of warranty.
The western digital my book offers 4tb of storage and handy apps for a great price. This drive comes with a three year warranty and hardware encryption, while you can add a message to offer a return if. Millions of people around the world trust their data to my book desktop storage. The detail i have one laptop and one workstation that both run windows 7. I purchased some velcro, and enough to where it would take a lot to move the device. I have 2 different wd drives a passport and a my book, the my book was unrecognized when i added the passport.
The wd mybook duo range builds up from 3 tb to 24 tb, with superfast. You are responsible for the contents of your comments and any consequences that may arise as a result of them. Entries include the device name, drive letter, capacity, product name. Western digital has introduced its slimmest 5tb portable hard drive my passport in india. Wd my book 6tb desktop hard drive expand your desktop pc storage capacity with the wd my book 6tb usb 3. Thats it, if you see a popup message like the following image, that means youve successfully filed for a replacement for your wd product. Secure your precious memories on my book desktop storage. The 8tb my books also allows for automatic backups using wd my backup or my preferred option, the apple time machine. In addition to simplifying the backup process for both windows and mac computers, this hard drive features 256bit aes hardware encryption to ensure stored files remain secure.
After hours researching and comparing all wd 4tb my book on the market, we find out the best wd 4tb my book of 2020 from amazon, homedepot, walmart, ebay. Downloads download software and updates for your wd product. Western digital product warranties last for different periods of time. Equipped with social media and cloud storage import, password protection and perfectly paired with wd backup or time machine, my book desktop storage helps keep your files safe. I have 2 wb my book essential 3 tb connected to my pc and one of them seems to be writing all the time i can hear a cycle of tic tic tic tic tic tic tic tic the disk is accessible and i can read and save files on it and of course the writing noise stop when the computer is on sleep and the problem only occurs when the disk is idle. Wd supports check your warranty status page where i simply key in my serial number off the drive itself pictured above.
If security is a concern, the wd security ensures that all files saved to the my book are safe and secure from prying eyes. We did check the internal drive inside the external enclosure to see if the serial number turned anything up on the wd support site. The laptop used to be my primary computer and i configured 2 new 1. Western digital my passport user manual pdf download. Get the best of sth delivered weekly to your inbox. Purchase the warranty, and take precautions so that nothing can cause the device any harm. Registration register your wd product to get the latest updates and special offers at. List of all wd firmware and software available for download. Wd my book 4tb overview and full product specs on cnet.
Western digital 1tb external hard drive not recognized by pc. All wb my book drives come with a twoyear warranty. Western digital my book 8tb and my passport 4tb external hdds. Entries include the device name, drive letter, capacity, product name, and percentage of free space remaining. Copied my backup over to it and it all worked fine. Mar 06, 2020 western digital has introduced its slimmest 5tb portable hard drive my passport in india.
As i was still backingup, i had a look at the programme and by chance, stumbled upon a button marked register. Hi, my first post here i really need some help i purchased a new wd my book 4tb and have all my videos and pictures on this drive i have always disconnected the drive properly but tonight when i. Buy wd 8tb my book desktop external hard drive, usb 3. Wd elements 5 tb partition and no drive letter help. Even so, the backblaze study is the largest, most recent sample of hard drive. External hard drives free delivery possible on eligible purchases. My book not recognized on different computer wd community. We are going to curate a selection of the best posts from sth each week and deliver them directly to you.
Tips for getting started with the wd my book backup drive. This high performance external hard drive comes equipped with up to 6 tb of storage capacity for storing your important files, documents and other media contents. Like the earlier question i have a 1tb western digital my book hard drive and when i plug it in to the usb port the computer detects and the instillation wizard pops up saying that it has been successfully installed but i cannot find my hard drive. The security software offers password protection and lets you create a returnif found message. Shop for wd external hard drives in external hard drives. Trying to buy a portable external hard drive for older operating systems is a challenge these days. I then connected other external drives to my laptop, transferred. The 8 tb version of the western digital my book offers reliability, fast. Priced at rs 10,999 for 5tb storage, my passport hdd is available at major ecommerce sites and. Disconnect all other external drives from the computer except one my book or my passport.
Interestingly enough, the wd serial number did pop up on the wd check your warranty status tool. I cut the vcc lead pin 8 from the eeprom, and the device detects as usb mass storage device vid 04d9 pid 20 rev 0103 and disables the goofy 4k sector translation mode as well, so regularly written 512e drives 2tb actually read correctly. Buy wd 8tb my book desktop external hard drive usb 3. How to fix external hard drive not showing up youtube. The best external hard drives you can buy in 2020 telegraph. Designed to meet wds demanding requirements for durability, shock tolerance, and longterm reliability, we back up pun intended. Put your digital life on the sleek, high capacity my book essential external hard drive. The gtechnology gdrive with thunderbolt 8tb betters the my book 8tb consistently even over the formers nonuasp usb 3. After one year i got the message the system show parameter is not recognized. Wdbfjk0060hbk04 default wd my book 1230 vid 0158 pid 1230 rev 1065.
You may find the applicable warranty for your product via the product detail webpage, in your product documentation or by contacting our support team. We are using a third party service to manage subscriptions so you. Wd 12tb my book pro professional raid storage thunderbolt. Our comments box is a great way for you to view other peoples feedback about products on, and add your own. Most items come with a limited manufacturers warranty. Your my book drive and the wd drive utilities and wd security software are compatible with.
I have 3 wd my passport ultra 4tb micro b and i was looking to backup my 3d animation projects to an external hard drive in the 4tb 8tb range equipped with usbc technology. I reformat all my wd passport drives to be backwards compatible. Did i luck out somehow and get a 2tb drive somehow. Mac compatible, may require reformatting before use. This also holds true if you buy a my passport over the 2tb limit 3tb, 4tb, etc. Western digital provides data storage solutions, including systems, hdd, flash ssd, memory and personal data solutions to help customers capture and preserve their most valued data. When you plug in the external drive, do you see a drive letter for it in my computer. Buy products such as wd 1tb my passport portable external hard drive, black wdbyft0010bbkwesn at walmart and save. Western digital 1tb external hard drive not recognized by.
What to do when your external hard drive wont show up. Performance benchmarks western digital my book 8tb and. We are going to curate a selection of the best posts from sth each week. In any case dont open it up like he did as you will make things much worse. Buy wd 8tb my book duo desktop raid external hard drive usb 3. Western digital 6tb my book desktop external hard driveusb 3. The my book desktop hard drive also works great with acronis true image wd edition software to schedule full system backups. Serial numbers can be separated by spaces, comma, semicolon, or colon. Oct 21, 20 the western digital my book offers 4tb of storage and handy apps for a great price. The wd my book desktop drive can be used to store your photos, videos, music, files and more.
A wd external drive is no longer given a drive letter by windows xp, vista, ot 7, and data on the drive is inaccessible. Its equipped with password protection to keep your files safe. Took me quite a while to find the issue on my pc, turning off the wd drive manager service and let windows handle it. Aug 26, 2019 assigning a drive letter to an external drive 03. My passport ultra, my passport ultra metal edition. Western digital my book 8tb desktop external hard drive. My wd book essential 3tb wont stop writing wd community.
This model lacks backup software, though, and it has a shorter, twoyear warranty. External hard drives back up your most important files, but what happens when they malfunction. Western digital 6tb my book desktop external hard drive. Equipped with wd backup software for windows and apple time machine compatibility for mac, the my book desktop hard drive can back up your photos, videos, music and documents. Wd my book 4tb external usb crashed techspot forums. This wd my passport 4tb hard drive has auto backup capability. How to repair wd clicking hdd frankly this guy is trying to scare up some business with this vid. We tested how fast our 4 tb and 5 tb desktop hard drive contenders.
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